food sniffer

Most commonly asked questions & troubleshooting


What is FOODsniffer? When should I use it?
FoodSniffer is a portable electronic sensor – a device and mobile application which enables users to determine the quality and freshness of meat, poultry and fish. It is designed to detect:
  • whether a product is fresh
  • whether it is unsafe to eat it raw
  • whether it is spoiled and there is a risk of food poisoning
FoodSniffer is ideally suited for people who are seeking to ensure that they are providing themselves and their families with healthy meat and fish products, and to consume only the best quality products. FoodSniffer can be used on meat products that have already been bought to ascertain whether they are still safe to consume, thereby potentially reducing food wastage.
Is FOODsniffer waterproof?
No. FoodSniffer may be damaged if water or dust enters the device. Follow these tips carefully to prevent damage to the device and to maintain optimal performance of the device.
  • Do not immerse the device in water.
  • Ensure that the front and back covers are tightly closed. Otherwise, they may not provide protection from dust and moisture.
  • Do not open the device's covers.
  • Do not use the device using wet hands.
  • If the device is exposed to water or dust, dry it thoroughly with a soft cloth.
  • The back and front covers may be loosened if the device is dropped or receives an impact. Ensure that all the covers are properly aligned and tightly closed.
Can FOODsniffer sensors get damaged?
Yes. The sensors of the device may be damaged if exposed to harsh gases, such as alcohol vapors, smoke (especially tobacco smoke), domestic gas (methane), etc.
Before using the device, wash your hands well and rinse with tap water to remove any smell that may affect the sensors.
Follow these tips carefully to prevent damage to the device sensors:
  • Do not use or store the device near a gas stove
  • Do not use or store the device near a source of a smoke (ex. grill, wood stove)
  • Do not smoke near the device and do not store the device in smoking areas
  • Do not store the device near containers with alcohol or in a room where alcohol is being consumed.
What are system requirements for mobile device?
  • Mobile phone or tablet with Bluetooth 4.0 BLE support
  • Mobile phone or tablet running Android 4.3.0, iOS 8.0.2 operating system or later
  • Active internet connection (Wi-Fi, 3G, 4G LTE)


FoodSniffer does not turn on
It might be the case of discharged battery. Firstly charge it completely without turning on the device and then try turning it on once again.
The battery doesn't charge properly
Ensure that the cord of charger is connected properly and its contacts aren't dirty. If you notice any dirt or dust, try cleaning it off with a dry cloth and plug the charger once again.
What should I do if my FOODsniffer doesn't connect to my smartphone or tablet?
Check if the Bluetooth is activated on you device. If so, make sure that both the FOODsniffer and your mobile device are within the maximum Bluetooth range (30 feet/10 meters).
Application returns connectivity errors
Make sure that your smartphone or tablet is connected to the Internet (either via WiFi router or mobile data service) and the app itself has a permission to access the Internet.
FOODsniffer is giving foulty results
There are two ways to get as accurate results as possible:
  1. Store the raw meat, poultry or fish in a closed container for at least 3 minutes, then open it just enough so you can slide FOODsniffer inside and test it (do not touch the meat if you are using FOODsniffer without a nozzle).
  2. Attach the nozzle to your FOODsniffer and test the raw meat, poultry or fish by completely attaching the tip of the device to it.